Legal notice

Legal Notice

Last Updated: June 2026

Website Owner

This website is owned and operated by Velour.

Velour is an online retail business specialising in luxury fragrances, fragrance discovery experiences, and curated lifestyle products.


Contact Information

Business Name:
Velour

Website:
velourstandard.co.za

Customer Support Email:
info@velourstandard.co.za

General Enquiries:
info@velourstandard.co.za

Business Hours:
Monday – Friday
08:00 – 17:00 (SAST)


Intellectual Property

All content published on this website, including but not limited to:

  • Logos
  • Branding
  • Product photography
  • Images
  • Graphics
  • Website design
  • Text content
  • Marketing materials
  • Presence Profile content

is the property of Velour or its respective licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.


Product Information

Velour makes every effort to ensure that product descriptions, pricing, imagery, and availability are accurate.

However, information displayed on the website may occasionally contain errors or inaccuracies. Velour reserves the right to correct any errors and update information without prior notice.


Limitation of Liability

The information provided on this website is made available in good faith.

Velour shall not be liable for any loss, damage, or inconvenience arising from:

  • Website interruptions
  • Technical errors
  • Product availability issues
  • Third-party service failures
  • Delays in delivery
  • Reliance on product recommendations or content

To the maximum extent permitted by South African law, Velour's liability shall be limited to the value of the product purchased.


External Services

Velour may utilise third-party platforms and service providers including:

  • Shopify
  • PayFast
  • Klaviyo
  • n8n
  • BobGo
  • Courier partners
  • Analytics and advertising providers

These services operate under their own terms and privacy policies.


AI-Powered Recommendations

Velour may use automated technologies and recommendation systems to provide personalised fragrance suggestions through the Presence Profile experience.

These recommendations are intended for informational purposes only and do not constitute professional advice or guarantees of product suitability.


Governing Law

This website and its content are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of South African courts.


Contact Us

For legal, compliance, or business enquiries:

Velour
Email: info@velourstandard.co.za

Website: velourstandard.co.za